Shipping
Shipping
Delivery
We are shipping all of our products from our warehouse in Germany, Roedermark (by Frankfurt).
The courier or forwarder will be chosen accordingly depending on order.
The delivery cost will be calculated individually for each order.
Processing
The processing will take approximately 1-3 working day. During this time you will receive a reply from us regarding your order.
Please be aware that while we will do our best to provide continues metrages it may be that the ordered quantity will be send divided in various parts.
Packaging
Depending on the quantity, lace fabrics will either be put onto a roll/spool and packed into cartons or, if the quantity is low, they may also be just folded and put into an envelope. The meterage per roll/spool varies depending on the width.
Packaging Lace
- Lace Width 0 - 50cm
- Up to around 30 meters, we will fold the lace and ship in an envelope or bag
- Quantities over 30 meters, will be put onto a roll and ship in a parcel
Packaging Fabric
- Lace Width 100 - 140cm = per Roll 40m - 90m
- Up to around 15 meters, we will fold the lace and ship in an envelope or bag
- Quantities over 15 meters, will be put onto a roll and ship in a thick oversize back
Couriers
We use the following couriers for orders:
> DHL, GLS, DSV, Deutsche Post, UPS
Due to the current situation all shipping services may experience a delay in the delivery. CHANTY cannot influence or change the order after releasing the shipment.
| Countries | Mode | Working Days | Rate |
| Germany Free from 49 € |
Standard | 1-3 | 4,81 € |
| United Kingdom Free from 250 € |
Standard | 2-8 | 19,95 € |
| Austria, Belgium, Denmark, Luxembourg, Netherlands, Switzerland Free from 125 € |
Standard | 3-5 | 9,17 € |
| Bulgaria, Estonia, Finland, Latvia, Lithuania, Norway, Portugal, Romania, Slovakia, Spain (50 of 52 provinces), Sweden, Croatia Free from 125 € |
Standard | 8-15 | 12,95 € - 24,95 € |
| Czechia, France, Hungary, Italy, Liechtenstein, Monaco, Montenegro, Poland, Slovenia Free from 125 € |
Standard | 8-15 | 19,95 € |
| India (36 of 37 states), Egypt, Canada, Mexico, United States (60 of 62 states), Turkey, Greece, Ireland, Malta, San Marino, Spain (Balears Province), Bosnia & Herzegovina, Gibraltar, Kosovo, Moldova, North Macedonia, Serbia Free from 420 € |
Standard | 8-15 | 39,95 € |
| China, Hong Kong SAR, Indonesia, Japan, Malaysia, Philippines, Saudi Arabia, Singapore, South Korea, Sri Lanka, Thailand, United Arab Emirates, Vietnam, Dominican Republic, Argentina, Bolivia, Brazil, Australia | Standard 0.1 - 1.99 kg |
8-15 | 55 € |